Billing Procedures
1) Process: Billing will occur following your session, via Eftpos or an invoice sent directly to your email (for which payment can then be made using electronic funds transfer). Once payment is received, a receipt will be sent to you nominated email address, which can then be used to claim from private health benefits or funding bodies (Inlcuding the NDIS). Please allow up to 14 days for invoices and receipts to be sent.
2) Outstanding Invoices: CBP will not provide further services in cases where there are 3 or more outstanding invoices. This is to avoid building up large amounts of money owing and causing stress to families.
ACGCI Club Member Discount
1) ACGCI Club Members and their families will receive a 50% discount on all services provided. This is noted in the item line of your invoice (“Physiotherapy Services ACGCI”) and has been applied prior to the invoice
2) Due to NDIS rules, This discount is unable to be provided for services being funded by the NDIS.